Whether frequent users or casual bankers, whether OnlineBanking pros or traditional branch customers: With the new Bank Austria accounts there is a solution for everyone's needs.
Overview of BankCard
The BankCard combines functions which can be adapted to your specific needs and requirements.
Using Maestro SecureCode for payments in the Internet
Answers to frequent questions concerning Maestro SecureCode:
What is Maestro SecureCode and how can I use it?
Maestro SecureCode is a procedure enabling the user to make secure payments in the Internet. To make payments in the Internet using your BankCard/MegaCard you have to register for the Maestro SecureCode procedure via OnlineBanking or BusinessNet.
Where can I make payments using Maestro SecureCode?
You can use your BankCard/MegaCard for secure payments with Maestro SecureCode in the Internet at all merchants offering the Maestro SecureCode payment procedure.
How can I register for the Maestro SecureCode procedure?
Registering for Maestro SecureCode is only possible via OnlineBanking and BusinessNet.
What is the charge for use of Maestro SecureCode?
There is no charge for Maestro SecureCode. Registration/modifications/deactivation via OnlineBanking or BusinessNet and use of Maestro SecureCode are free.
How can I use my BankCard to make payments in the Internet?
This is how to make payments in a webshop:
- Bank Austria logo
- name of merchant
- amount of payment
- 19-digit card number
- security message selected by you
Your payment has been completed.
Where can I find the card number?
The 19-digit card number is on the back of the BankCard/MegaCard.
This 19-digit card number must be indicated for each Internet payment.
What does CVC2 mean and where can I find it?
CVC stands for Card Validation Code. This is a code which must be indicated for most Internet payments. The three-digit security code is on the back of the card. It is sometimes also referred to as CVV (Card Verification Value).
There are no card number and CVC2 on my card. What am I to do now?
The 19-digit card number and a 3-digit security code (CVC2) are on the back of the card.
Old cards may not yet have these data. If you do not find these data on the back of the card, you can apply for a new card.
Deactivating Maestro SecureCode is only possible via OnlineBanking or BusinessNet.
How can I deactivate Maestro SecureCodeDeactivating Maestro SecureCode is only possible via OnlineBanking or BusinessNet.
What will happen if I lose my card?
If the card is lost or stolen, you must have it blocked immediately.
The Maestro SecureCode procedure offers the following advantages preventing misuse of a card for Internet payments:
Can I block the card and continue to use SecureCode?
No, this is not possible. Once the card is blocked, it can no longer be used to make Internet payments.
Is it possible to block SecureCode?
Yes, by deactivating it. Deactivation has the same effect as blocking.
Who will be responsible in case of misuse?
Under the applicable legal provisions, the customer will have unlimited liability only for intent and gross negligence; otherwise, the customer’s liability will be limited to a maximum of €150.