I have to block and re-order my debit card
Block debit card (BankCard)
I have to block my credit card.
Block credit card
I would like a summary of my current financial position
Finance summary
I wish to make a credit transfer
Make a credit transfer
I wish to set up a standing order
Set up a standing order
I wish to increase debit card limit for POS checkouts
Increase debit card limit
I wish to view my account statement
Account statement
My address and contact details have changed
Change address
I am looking for a cashpoint near me
Find a cash point


 


 

Telephone contacts for Private Customers

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24h ServiceLine
For general enquiries about our products and services
+43 (0) 50505-25

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SmartBanking
The hotline for customers with SmartBanking. 
+41 (0) 50505-15

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Online banking
For questions about Online banking and the Mobilebanking app
+43 (0) 50505-26100

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Ombudsman
The hotline for praise & complaints
+43 (0) 50505-55500

Our 24h service: