24You – your modern Online banking of Bank Austria
With 24You, you can manage your banking simply, quickly, and securely – anytime and anywhere. The intuitive online banking platform provides you with a clear overview of your finances, the highest security standards, and helpful features such as the Personal Finance Manager, auto‑completion for transfers, and multi‑bank functionality.
Keep track of everything at all times with your electronic account statement
- Overview of all account deposits and withdrawals
- Can be viewed at any time on your computer or in the MobileBanking app
- Convenient search for transactions
- Archived for 7 years
- Less paper saves trees
This is how it works:
In your 24You Internet banking, click on › Cards & Services › E-account statements › Activate e-account statements › Sign › Sign with TAN
Customise your 24You Online banking the way you want it:
- Individually name your accounts to give you a better overview of your banking transactions.
- Activate Personal Finance Manager and receive a detailed daily analysis of your financial status – with a precise breakdown and lsiting of your income and expenses.
- The Auto-complete function makes recurring transfers easier for you, so you no longer have to enter the data yourself.
- Thanks to our multibanking function, you can now also integrate third-party accounts into your Bank Austria 24You Online banking. You can view your account balance and carry out SEPA transfers.
- Use the chat & callback function to stay in touch with our service advisors. Simply send a message or book a callback. These and other useful functions are available when you switch to our new 24You Online banking!
Please note that on 20 June 2023, the sending of MobileTAN SMS was terminated. To log in to 24You Online banking, you will need the MobileBanking app or a CardTAN reader. You can find out more about this here.
Help with starting
No Online banking access data yet?
In order to use the MobileBanking app, you need online banking access, for which you can register online at any time.
Questions about app activation?
Would you like to use your smartphone to carry out banking transactions quickly, easily and securely? Then activate the MobileBanking app with just a few clicks.
Help with login
Forgot your PIN?
Your PIN is your password for entering 24You and the app. If you have forgotten it, you can request a new PIN at any time.
Forgot your user number?
The user number is required together with the PIN for logging in. You will find it on the back of your debit card (BankCard or MegaCard).
Questions & answers
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What is “two-factor-authentication”?
Two-factor-authentication is the combination of two different factors from the categories
- "knowledge" (something known only to the user, e.g. PIN),
- "possession" (something only the user has, e.g. TAN),
- "inherence" (something the user is, e.g. biometric data such as a fingerprint),
whereby a user authenticates himself/herself.
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How is two-factor-authentication used for browser-based logins?
A login into online banking (24You or BusinessNet) has to be confirmed with a combination of two different security factors. The first is your PIN, the second is the received mobileTAN on a mobile device such as your smartphone, via the app.
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Why is two-factor-authentication necessary?
Two-factor authentication offers greater security than single-factor-authentication. In addition, two-factor-authentication is a legal requirement of the European Commission, as set forth in the second Payment Services Directive (PSD2).
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Why can two-factor-authentication not simply take place every 90 days?
Login security can only be enhanced if two-factor-authentication is used for every online banking login and not just every 90 days.
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Why can two-factor-authentication not simply take place every 90 days?
When logging in for the first time and activating the MobileBanking app or BusinessNet app, the smartphone is linked to your user code. The second factor, for the subsequent login, is either your PIN or your biometric data.
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How do I install the MobileBanking app or BusinessNet app?
To install, open the official App Store, Play Store or AppGallery on your smartphone and enter Bank Austria MobileBanking app or Bank Austria BusinessNet app in the search bar. Alternatively, you can find the direct links to the relevant stores on the following pages:
