Your concerns are important to us!
Customer satisfaction is our top priority. For this reason we need to know what you like or do not like about Bank Austria's services, and what improvements we should make in your opinion.
If you have encountered problems, please contact us. We will be pleased to assist and advise you. We handle your complaints but also appreciate any positive feedback you may want to give us.
You have our assurance that your concerns will receive our prompt attention, if possible within two business days.
Thomas Rott
Ombudsperson
Complaint Management Office
You can reach us at:
1020 Wien, Rothschildplatz 1
Tel.: 050505 - 55500