Bank Austria
Mastercard credit card

Restaurants, shops, hotels, airlines, and more

Around 100 million partners worldwide accept your Mastercard for almost any purchase.

Available with these cards:

Mastercard Classic
Mastercard Gold
Mastercard Gold Student
Mastercard Platinum
Mastercard World
Mastercard World Elite
 

Mastercard e-commerce insurance

The free e-commerce insurance gives you a number of benefits, including purchase protection, a low-price guarantee, and extended guarantee periods. The insurance coverage must be activated online in advance at: mastercard.at/e-com-versicherung.

Available with these cards:

Mastercard Classic
Mastercard Gold
Mastercard Gold Student
Mastercard Platinum
Mastercard World
Mastercard World Elite
 

The credit card with a personalised PIN

You can create your own personalised PIN for your Mastercard so that you will never again forget your PIN when withdrawing cash from an ATM or paying at a POS terminal.

You can change your PIN at any ATM in one of our bank foyers.

Tips on creating your personalised PIN:

• The PIN code must consist of 4 digits.
• Please do not use a combination of numbers containing personal information such as your date of birth.
• Do not use number sequences like 1234, 2345, 6789, etc.

It’s simple and quick:

1. Insert your card in the ATM
2. Select a language
3. The ATM menu with the menu item “PIN Management” is shown
4. Select “PIN Management”
5. The submenu with the options “Change PIN” and “Release PIN” is shown
6. Select Change PIN
7. Enter your current PIN
8. Enter your new PIN the first time (Please enter your new personalised PIN code) 
9. Enter your new PIN the second time (Please enter your new personalised PIN code) 
10. Your request is being processed (shown on the display)
11. PIN change successful (shown on the display)
12. Remove your card

You can now approve your payments with your personalised PIN.

Available with these cards:

Mastercard Classic
Mastercard Gold
Mastercard Gold Student
Mastercard Platinum
Mastercard World
Mastercard World Elite
 

Google Pay™ and Apple Pay® 

Whether you use an Apple iPhone or an Android smartphone, you can make secure contactless payments anywhere in the world with Google Pay™ and Apple Pay® once the feature has been activated.

Available with these cards:

Mastercard Classic
Mastercard Gold
Mastercard Gold Student
Mastercard Platinum
Mastercard World
Mastercard World Elite
 

With your Bank Austria app

You authorise every online payment personally on your smartphone using the MobileBanking app – the app for a wide range of banking transactions. Are you not using the MobileBanking app yet? You must have access to Internet banking to use the MobileBanking app.
Sign up for internet banking
Download the MobileBanking app

Available with these cards:

Mastercard Classic
Mastercard Gold
Mastercard Gold Student
Mastercard Platinum
Mastercard World
Mastercard World Elite
 

The credit card with insurance for your travels

So that you don’t have to worry about the costs of cancelling a trip, lost luggage, illness, accidents, and more during the nicest time of the year.

Tip: Enter your journey or your flight to enjoy additional travel benefits.

The allyz app provides you with helpful services for every phase of your journey. 
You can gain access to this extensive service package by registering in the app or at at.allyz.com/mitglied.

In order to be able to use all of the services in the app, you must enter your personal Bank Austria user code in the “Add policy” field once.

Your user code can be found on the rear of your Bank Austria debit card (Bankcard).

The services in the allyz app include:

• Quick and easy policy management:
  Information on the insurance policy
  Filing and management of damage claims in the online portal
• More safety and medical services:
  Real time travel notices
  Doctor search abroad
  Hospital finder
• Services that make travel more pleasant:
  Travel planner
  Flight notifications
  Digital vault

Please note: To be eligible for insurance coverage, your credit card must have been used within two months prior to the occurrence of the insured event. For details about insurance coverage, refer to the Links and Downloads section for the respective card.

Credit cards with insurance:

Mastercard Gold
Mastercard Gold Student
Mastercard Platinum
Mastercard World
Mastercard World Elite
 

For greater accessibility

Thanks to its notched edges, the design of the Mastercard Touch Card™ makes it easier to identify the right card by touch alone – a smart feature, not just for people with visual impairments. In addition, all new cards are made from 100% recycled plastic.

Available with these cards:

Mastercard Classic
Mastercard Gold
Mastercard Gold Student
Mastercard Platinum
Mastercard World
Mastercard World Elite
 

Exclusive access to over 1,700 VIP airport lounges worldwide

Priority Pass™ membership for exclusive access to over 1,700 VIP airport lounges worldwide. In order to be able to optimally use this additional feature, you must first activate your account at https://www.prioritypass.com/de/activate-your-account. 

Tip: To avoid unnecessary waiting and stress, we highly recommend that you activate your account before your departure. This will make the start of your journey all the more pleasant!

Your payment card number (i.e. your credit card number) is required for activation.

Or simply download the free Priority Pass™ app in the App Store. You can check how many times you have visited a lounge at any time in your Priority Pass™ account.

Available with these cards:

Mastercard Platinum
Mastercard World
Mastercard World Elite
 

FastTrack access at Vienna International Airport¹

No more waiting to get through security at Vienna International Airport. More about FastTrack

Available with these cards:

Mastercard World
Mastercard World Elite
 

The butler for your personal lifestyle

Simply contact your Mastercard Concierge to make restaurant reservations, book your dream vacation, plan business trips, or book tickets for sporting and cultural events. We take care of your leisure time, starting with arranging concerts, shows, and private dinner parties and extending to buying the perfect gift for someone special.

Your wishes are fulfilled individually, competently, and discretely.

Contact your Mastercard Concierge today and discover a truly unique service. We are here for you 24 hours a day, 7 days a week and are pleased to handle requests from Master Card World Elite cardholders.

Details about Mastercard World Elite
 

Effective protection for your credit card

Austrian banks generally use very high security standards for debit and credit cards. However, one of the most frequent and growing forms of misuse is “skimming”. This refers to when the magnetic stripe of the card is copied and the PIN code captured at manipulated ATMs. The stolen data are used to make cash withdrawals outside of Europe.

Contact your advisor or call the 24h Service Line at +43 (0) 50505-25 to activate or deactivate GeoControl for your Bank Austria credit card.

Frequently asked questions about GeoControl