CashBack Mobile

Yes. CashBack Mobile can be deactivated at any time upon request. After deactivation, card transactions will no longer be considered for cashback. CashBack Mobile can be reactivated at any time.

The terms and conditions can be downloaded in the MobileBanking app before activation and are also available on our website.

To participate in CashBack Mobile, the following data are processed: IBAN, card sequence number and transaction data. Further details can be found in the terms and conditions and the data disclosure information.

For questions or complaints, please email info@unicreditgroup.at.
To process complaints, we require the following information: user number, date of purchase or transaction, merchant name and location, transaction amount in euros

Each CashBack Mobile transaction is listed individually under › Products › CashBack Mobile › Transactions and becomes visible once the card transaction has been fully processed by both the merchant and the bank (up to 4 days).

No.
Offers that require activation must be activated before purchase.
Offers accessed via link must be started via the link before purchase.
For vouchers or discount codes, the code or barcode must be shown or entered at checkout so that the discount is applied immediately.
 

CashBack Mobile can be activated from the age of 14, provided you have an active debit card (BankCard) or credit card.

Yes, provided the linked card is used and the offer has been correctly activated or the purchase started via the link (see offer conditions for details).

If you receive a new debit or credit card, please log in to your MobileBanking app and open › Products › CashBack Mobile. You can then continue using CashBack Mobile with your new card.

To ensure offers are available anytime and anywhere, CashBack Mobile has been integrated into the MobileBanking app. Most customers log in to the app several times a day.

This can happen. Not all customers receive the same offers, as offers are assigned based on usage behaviour and previous purchases using an algorithm.

Once an offer expires, it is removed from the overview.

Each offer has a specific validity period. Details can be found in the offer description.

Yes. CashBack Mobile offers can be combined with other discounts (e.g. loyalty stamp schemes), depending on the partner’s offer conditions.

CashBack amounts are collected monthly and refunded to your payment account connected to the debit or credit card by no later than the 15th day of the following calendar month.
You can check your accumulated cashback at any time in the MobileBanking app under Products › CashBack Mobile › Transactions.

For CashBack offers (activation or link), it is sufficient to activate the offer before purchase or start the purchase via the link.
For vouchers or discount codes, the code or barcode must be shown or entered according to the offer conditions so that the discount is applied immediately.

No. Offers apply only at selected partner merchants, which you can find in your MobileBanking app.

Nothing happens. There are no disadvantages if you don’t use an activated offer.

Always start and complete your purchase using the link provided. Do not switch to another app or restart the process later. Please also check the offer conditions.

› Activate or › Shop via link/Go to e shop → CashBack (credited in the following month)
› Redeem coupon → Instant discount (price reduced immediately)

Offers that require activation must be activated in the MobileBanking app before making a purchase – only then can cashback be credited. Activation is also possible immediately before payment (e.g. while waiting at the checkout).

Offers accessed via link must be opened before shopping using the provided link. Cashback may not be granted if the purchase is not started via the link.

Discount codes and vouchers do not require activation – simply redeem the code or barcode at purchase to save instantly.

Partner discounts are only granted to customers who have shown interest. By requiring activation, partners can offer higher discounts exclusively to interested customers.

There is no limit. You can use as many offers as you like.

You can find all CashBack Mobile offers in the MobileBanking app under › Products › CashBack Mobile.

CashBack Mobile is a free service.

No. CashBack Mobile can only be activated via the MobileBanking app.

• Register under Products › CashBack Mobile in your MobileBanking app.
• Select or activate the offers you are interested in.
• Pay in-store or online using your Bank Austria debit card (BankCard) or credit card (including Apple Pay® or Google Pay™).
• Depending on the offer, cashback will be credited to your account in the following month, or you will save instantly using discount codes or vouchers.

Offer details and any restrictions can be viewed directly with the individual partner offer.
 

CashBack Mobile is a free cashback programme available in the MobileBanking app for our customers, offered in cooperation with our partner Dateio. It is a free feature within Mobile Banking. Once registered, you can earn money back at participating partners, shop at discounted prices via links, and benefit from vouchers and promotional offers.