BusinessNet functions

With the help of your debit card (BankCard) you can simply have your PIN reset by clicking the following link: https://banking.bankaustria.at/pinreset
If you do not have a Bank Austria debit card (BankCard) call +43 (0) 50505 26500 or +43 (0) 50505 26700 or +43 (0) 50505 63830 for a PIN reset. 

You will be informed of the one-time password by our security hotline +43 (0)50505 26700.

You have to install the BusinessNet app on your new mobile phone again. A push confirmation notification is sent to the old device to activate the app and has to be confirmed there. 
If the old device is no longer available, the activation process is similar to that of a first-time activation. 

Please notify us of your new mobile phone number as soon as possible. Contact your relationship manager (via the communications centre in BusinessNet) or visit a branch.
A current mobile phone number is mandatory for resetting the PIN or the ATC.

Log into the BusinessNet app on a regular basis as the application performs regular updates in the background. 
If you do not log in over a longer period, the absence of updates may impact delivery of push notifications. 
If the problem should persist despite logins, please contact the BusinessNet hotline at +43 (0)50505 26500.

NO, absolutely not. 

Open your BusinessNet. Under the rider › Banking you will see › Account information in the left column. Click there and › e-account statements will open via a dropdown. The following options will then open below that:

• Information retrieval: if the e-account statements have already been activated
• Activate: for requesting electronic account statements
• Deactivate: to cancel the electronic account statement service 

The paper-based account statement service is automatically deactivated when you activate the electronic account statement/e-account statement service (PDF).

There are two methods, which each lead to the same result:

1. Click the rider › Banking, then, in the left column, on › Account information and select the option › Transaction List. This will open a separate search screen with which you can look for accounting entries/vouchers.
   
    
2. Click the rider › Banking, then in the column on the left on › Account information and select the option › Account statements. This will open a separate search screen with which you can look for accounting entries/vouchers.
   

In BusinessNet you will find your standing orders under the rider › Banking › SEPA standing orders › Overview. There, you can view, change, suspend or cancel standing orders.
You can moreover create new standing orders with the function › New standing order.

Please contact your relationship manager for the LAC.

If you want to significantly raise your daily online banking limit, you will not receive the usual Push-TAN notification and will be asked instead to enter the Limit Authorisation Code.

You can upload XML storage media under the rider › Banking › File Transfer in the left column under the item › Upload storage media.

The uploaded storage media are in the overview of orders (Banking › Order Overview › Uploads) and in the signature folder (Banking › Signature folder › Uploads).

You will find signed storage media in the archive of orders. 
Please note: whenever storage media is signed by you, this is modified to an “Electronic accompanying note” and is designated as such in your archive of orders.

In the riders on the top click › e-Shop and then, in the column on the left, on › Set up / delete authorised signatories (Berechtigte anlegen/löschen) › Add new authorised signatories (Berechtigte hinzufügen).
Please note: this request must be duly signed with a TAN and is only available in German. 

In the riders on the top click › e-Shop and then, in the column on the left, on › Set up / delete authorised persons (Berechtigte anlegen/löschen) › Add new authorised persons (Berechtigte hinzufügen).
Please note: this request must be duly signed with a TAN and is only available in German. 

On the rider click › Services, then in the column on the left on › Communication and in the following dropdown menu to the left on › Authorised recipient of electronic mail (Zustellbevollmächtigte/r elektronischer Postversand).
Please note: this request must be duly signed with a TAN and is only available in German. 

On the rider click › Services & contact, then, in the column on the left, click › Communication and select › New message in the dropdown menu.

On the rider click on › Services & contact, then, in the column on the left, click on › Communication and in the dropdown menu on › Mailbox. If necessary, set the filter in the display on › Inbox › Search. You will normally, when logging in, be notified that you have received a new message in the communications centre. You will be taken directly to the message when you click on the link.

On the rider click on › e-Shop. Please note that this section is only available in German. In the subsequent column on the left you will see the various topics which are available for the relevant form-based orders. 

On the rider click on › e-Shop, then, in the column on the left, you will find › UC eBanking. Please note that this section is only available in German.