Fair play, Integrity and compliant conduct have top priority at Bank Austria. This also includes being open to indications of rule violations, fraud and white-collar crime.
Consequently, Bank Austria set-up a whistleblowing hotline that is based on a UniCredit Group policy.
The Whistleblowing Hotline is a hotline that persons who provide services for Bank Austria or its domestic subsidiaries, such as consultants, suppliers, tied agents (e.g. financial advisers) or other service providers under contract with Bank Austria or its domestic subsidiaries may use to report violations against certain laws.
Pursuant to Sec 99g of the Austrian Banking Act (Bankwesengesetz) violations against the following laws can be reported to Bank Austria’s Whistleblowing–Hotline:
Customers of Bank Austria may address general questions and complaints to the Ombudsman Office.