The new online banking of Bank Austria.


The online banking for companies.


Bank Austria Private Banking presents:
A credit card for clients who expect only the best: Visa Infinite

  • Bank Austria is the first bank in Austria to exclusively offer its Private Banking clients a credit card in a class of its own, an initiative taken together with card complete Service Bank AG
  • The exclusive service package is tailored to the needs of Private Banking clients. It offers personal services (Concierge Service), attractive offers (The Leading Hotels of the World, Priority Pass) and security (travel and purchase insurance)

The premium credit card market in Austria now has one more significant player: Visa Infinite. This credit card is targeted at about 10,000 clients of Bank Austria Private Banking (eligibility criteria: assets of a minimum EUR 500,000), who are served by about 130 employees (Bank Austria Private Banking investment volume: EUR 9.8 billion). The card is available for EUR 400; holders of an “Exklusivkonto Private Banking” account receive a special offer. A Visa Infinite card can be used for convenient non-cash payments in more than 200 countries and over 31 million stores, hotels and service companies. This exclusive credit card also offers numerous benefits such as a private Concierge Service and comprehensive insurance services.

"We are very proud that we are the first bank in Austria to offer our Private Banking clients this very special credit card. The Visa Infinite credit card is available exclusively as part of Bank Austria Private Banking services and is handed to every client personally. We have developed the comprehensive Visa Infinite service package, which is tailored to the needs of our demanding clients, in the last few months. The Visa Infinite credit card is ideally suited to meet the exacting demands of our Private Banking clients who, in both their professional and private lives, have the highest expectations in the areas of travel, safety and security, comfort and lifestyle", says Jürgen Danzmayr, member of Bank Austria’s Management Board with responsibility for Private Banking.

Infinite means without limits and without boundaries
The name Visa Infinite speaks for itself. This premium credit card offers a comprehensive range of services and many unique services and additional benefits such as the personal Concierge Service, comprehensive travel service and insurance protection, and unlimited access to over 600 VIP airport lounges worldwide. An additional service included in the annual card fee is the one-year Leaders Club Access membership (The Leading Hotels of the World), offering members prestigious service and excellent terms in over 450 of the world’s best hotels and resorts. In addition, many purchases made with Visa Infinite are insured for 90 days against theft, fire or damage.

Comprehensive travel insurance package without using the card
The benefits of travel insurance protection available to Visa Infinite clients and their families extend far beyond the maximum insurance protection normally provided by travel insurance companies. A Visa Infinite card holder is eligible for insurance protection without using his/her card. The partner or spouse and the children enjoy the same insurance protection – even if they are not travelling together.

Secretarial services included
Visa Infinite offers Bank Austria Private Banking clients the PRIVATE Concierge Service. The concierge will attempt to fulfil any request worldwide 24 hours a day on behalf of Private Banking clients: information and reservations, unpleasant organisational tasks, recommendations for restaurants and holiday destinations, lifestyle information on events and experiences in the areas of sport and culture, gift service and individual services. These are complemented by help in finding legal assistance worldwide while travelling, telephone-based interpreter services and support in dealing with the authorities if travel documents are lost during a trip. The 24-hour worldwide PRIVATE Concierge Service is also available for replacing, as quickly as possible, medication, glasses, contact lenses or other important items that may have been lost.

Further information is available at  Visa Infinite

The benefits of Visa Infinite at a glance

Private Concierge Service – Personal service and support worldwide, 24 hours a day
    – Support in settling private and business-related matters
    – Obtaining tickets for cultural and sports events
    – Restaurant recommendations and table reservations
    – Procurement of presents – private or for business
    – Provision of secretarial services
    – Organisation and reservation of private travel and business trips
    – Personal travel advice
    – Medical emergency services
    – Support if means of payment and travel documents are lost
    – Contacts with public authorities


Travel insurance   – Trip cancellation and travel interruption insurance (max. EUR 5,000)
(without using the card)   – If you miss your train, plane, etc. (max. EUR 500)
    – Delayed departure (max. EUR 500)
    – Medical and other services in case of emergency (max. EUR 5 million)
    – Allowance paid for each day in hospital (max. EUR 250 per day)
    – Travel accident insurance involving transport services by licensed scheduled carriers or rented vehicles (max. EUR 500,000)
     – Travel accident insurance (max. EUR 150,000)
    – Travel liability insurance (max. EUR 2 million)


Other insurance   – Golfing equipment (max. EUR 5,000)
(extract)   – Hole in One (fees of up to EUR 250 are refunded in the event of a hole in one)
    – Purchase protection (max. EUR 5,000/365 days)
    – Indemnity of legal costs incurred abroad in civil matters (max. EUR 25,000)


Other benefits     – Leaders Club Access membership (The Leading Hotels of the World) for at least one year
    – Priority Pass access to over 600 VIP lounges worldwide
    – Emergency card or emergency cash in the event of loss or theft abroad 


Enquiries: Bank Austria Media Relations Austria
Martin Kammerer, tel. +43 (0) 50505 - 52803
e-mail: martin.kammerer@unicreditgroup.at

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