Phishing: BA-CA sets a transfer limit for OnlineB@nking

  • New EUR 1,500 limit can be individually altered by the customer
  • Lower limits, transfers to the customer’s own account and securities orders unaffected
  • Preventative measure intended to further reduce the “chances” of phishing fraudsters

By tomorrow Bank Austria Creditanstalt (BA-CA) introduces a EUR 1,500 limit for online banking transfers in an effort to protect its OnlineB@nking customers. This limit is a BA-CA recommendation and does not apply to transfers to the customer’s own account (e.g. payments to or from ErfolgsCard savings accounts) and securities orders. Any lower transfer limits in place will of course retain their validity.

OnlineB@nking customers can alter the new transfer limit at any time if necessary by using an iTAN in the personal “default settings”.

This new measure is part of BA-CA’s response to the wave of phishing mail attacks in August when the online accounts of almost 250 OnlineB@nking customers had to be temporarily blocked. Thanks to timely notification of BA-CA (OnlineB@nking hotline
05 05 05 – 26100) no losses were incurred by the customers.

At the end of September BA-CA had approximately 480,000 OnlineB@nking customers. In our experience, more than 90 per cent of all OnlineB@nking transfers are for amounts of less than EUR 1,500.

Enquiries: Bank Austria Creditanstalt Press Office Austria
Tiemon Kiesenhofer, Tel. +43 (0)5 05 05 EXT 52819;
E-mail: tiemon.kiesenhofer@ba-ca.com