UniCredit retains top spot as best global trade finance bank for customer service in Euromoney’s Trade Finance Survey 2020
UniCredit is the best provider of all trade finance services globally, according to Euromoney's Trade Finance Survey 2020, which also saw the bank claim top global honours for Advisory, Financing, Overall Execution and Products, as well as for its services in Western Europe and Central and Eastern Europe (CEE).
The survey, now in its ninth year, collates feedback from over 7,000 corporate banking clients, providing compelling evidence of UniCredit’s product expertise, best-in-class customer service and deep understanding of its core European markets.
The bank also landed numerous #1 positions in the individual country rankings for All Services, including recognition as the best provider in CEE, Western Europe, Austria, Bosnia and Herzegovina, Bulgaria, Czech Republic, Hungary, Italy, Romania, Serbia, Slovakia and Croatia – as well as globally.
The breadth and depth of UniCredit’s geographical coverage was further underlined by #1 Market Leader positions in Austria, Bosnia and Herzegovina, Bulgaria, Czech Republic, Hungary, Italy, Romania, Russia, Serbia, Slovakia, Croatia and Turkey.
“We are very proud of these results,” says Richard Burton, Head of CIB at UniCredit. “We strive to continue delivering the highest-quality products and services to our customers – focusing on the development of innovative solutions tailored to our clients’ needs. This Euromoney survey recognises our ongoing efforts in these areas as we continue to support the real economy and forge strong client relationships. These relationships are central to everything we do, and we would like to take this opportunity to thank all of our clients for their continued partnership and support."
UniCredit continues to invest in trade finance innovation – most notably through its award-winning client portal, Trade Finance Gate – and remains committed to meeting clients’ needs through tailor-made trade finance and working capital solutions.
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