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OnlineBanking | BusinessNet
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Phishing

How to identify phishing e-mails:

 

Fake e-mails

ask you to provide personal information, for example:

  • your account number, your personal PIN or TAN
  • your telephone number or the type of your mobile phone
  • your credit card number and the security code of your credit card

Bank Austria e-mails

never ask you to provide personal information.

Any e-mail that asks you to disclose your personal user details (account number, PIN, TAN) is a phishing e-mail.

Fake e-mails

ask you, for example, to

  • click on a specific link to permit verification of your account details
  • fill in a form with your account number, PIN or TAN

Bank Austria e-mails

never ask you to disclose your user details by filling in a form.

Fake e-mails

often contain spelling mistakes or grammatical errors:

  • missing umlauts
  • wrong use of lower-case and upper-case letters
  • poor English

Please note: In some recent cases, phishing e-mails have been written in very good English.

Bank Austria e-mails

should not contain spelling mistakes or grammatical errors.

Fake e-mails

  • contain links to fake Bank Austria sites that are remarkably good imitations of the original ones or
  • contain links to sites requesting you during the login process to install security software on your mobile phone or
  • contain an attachment which installs a virus or a Trojan on your PC.

Bank Austria e-mails

contain links to Bank Austria sites.

Examples:

http://www.bankaustria.at

https://online.bankaustria.at, the login page for OnlineBanking und BusinessNet

Please note: The OnlineBanking login page must begin with https://online.bankaustria.at/, i.e. it must be encrypted. Pages which look similar but begin only with http:// are fakes.