UniCredit Bank Austria UniCredit Bank Austria
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UniCredit Bank Austria UniCredit Bank Austria
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Start now GoToAssist

Our electronic banking specialists use our GoToAssist remote tool to offer you even better assistance with questions and problems. While enquiries could only be handled by telephone before, GoToAssist allows our support staff to see what you see on your screen and to thereby solve your problems more sufficiently.
GoToAssist sets up a direct connection between your computer and the computer of one of our electronic banking specialists, so that he or she can see what is on your screen and so that you can see what is on his or her screen as needed.

Security

  • Our systems use 128-bit encryption and also secure Internet servers to ensure maximum security.
  • No third-party software is installed on your computer whatsoever.
  • No data can be seen on your PC without your permission.
  • It is not possible to remove data from your computer without your knowledge or permission.
  • It is not possible to start, delete, copy or modify programs without your knowledge or permission.

Terms of use

The entire GoToAssist session is recorded by Bank Austria for monitoring and control purposes. Bank Austria assumes no liability whatsoever for technical faults that occur, even if they occur at or around the times that technical support is provided.

Click the following link to accept the terms of use and to start GoToAssist.