An important aspect in ensuring sustainability is the continuing education of the bank's staff. Custom-tailored training is especially provided for employees who deal with environmental aspects in their daily work, such as investment and loan advisors.
Various seminars have been held in recent years in the areas of investment (ethical investment) and financing (environmental risk assessments).
Detailed information is provided over the intranet to assist customer advisors in serving and advising their customers. The continually updated electronic industry checklists help advisors complete an initial assessment of a company with regards to environmental risks. And the "Sustainable Investment" section of the "Investment" category contains all relevant information on the topic of green investment.
The environmental office has assisted the customer advisors in meetings and inspections for many years.