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"BetriebsService" social fund

Demonstrating personal solidarity through banking transactions

Impressively simple idea – performance-orientated management
Every year the fund gains between 60,000 and 80,000 euros in fresh finance this way. Applications for welfare for colleagues needing assistance are submitted in writing by members of the BetriebsService Club, describing the misfortune that has befallen the people in question, and their financial circumstances. The decision is then taken by the BetriebsService Club manager or a committee, depending on the level of assistance required.

Bank Austria's "BetriebsService" social fund pays out more than 1 million euros
Disbursements by Bank Austria's "BetriebsService" Club welfare fund have passed the magic 1 million euros mark. This sum corresponds to around 830 individual awards to needy employees since the fund was established in 1995.

"BetriebsService's commitment impressively highlights the diversity of corporate stakeholder policy. There is significantly more to Works Council work than most people imagine. In this case it's a question of providing specific help for colleagues in difficult personal circumstances. It's a proactive expression of solidarity," explains the Chairman of the Gewerkschaft der Privatangestellten, Druck, Journalismus, Papier (GDA-DJP), Wolfgang Katzian, whose union represents private sector, white-collar workers and those employed in printing, journalism and the paper industry.

Creation dates back to cooperation between Vienna City Council and Z
BetriebsService came about more than three decades ago in a customer department of what was formerly Zentralsparkasse, starting with close cooperation with Vienna City Council, and gradually extending to private-sector businesses. Although it may have been payroll accounts that were primarily offered to firms in the beginning, the business took on a new aspect when the popular BetriebsratsKredit was introduced in 1978. Länderbank and Creditanstalt did similar business, but on a lesser scale. Bank Austria's BetriebsService Club assumed its current appearance in the mid-1990s. Since then the welfare fund has been its central component.

Bank Austria's BetriebsService is currently represented in around 4,100 companies throughout Austria and has approximately 9,500 contact persons at its disposal.